Start with a destination list.
Collect the names shown on doors, bookings and at reception. If the same room has two names, resolve the difference before designing the display. A visitor’s task is to find a destination, not interpret the hotel’s internal organization. Keep an alternative that works without a display: reception should be able to give the same direction when the device is unavailable.
Decide when to stop showing an event notice.
Record the authorized name, location, start, finish and who can change it. Welcome content should not keep advertising a session that has ended. Check a room change with the event coordinator and stop showing the old event slide. Do not include guest names or booking details in our tool; public destinations and messages are enough.
Two languages, the same room.
Translate the instruction where appropriate, but keep the identifier shown at the destination. A named room does not need a different name in each version. Check accents, length and line breaks with actual wording. The desk keeps the wording you enter; switching interface language does not translate a direction for you.
The arrow depends on the viewing point.
The same arrow can be correct at reception and wrong after a turn. Walk the route in both arrival and return directions. For a route change, validate the alternative with the building manager; an information display does not replace safety signage or professional route review. Determine the route from the building plan and the actual journey.
Review a day that includes changes.
Use the morning for arrival and breakfast, midday for current events, and closing for the next service, if these uses fit the hotel. For each slot, check the place, time information and backup owner. Record which slide to show when information is missing. Export the plan from the desk as a working document; it does not publish to displays or connect to a CMS.
Sources and application
WAI addresses web interfaces; it does not prescribe signage sizes or viewing distances. Check wording on the actual display and from the intended position.